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Sabrina Marlbrough

Professional Technical Writer Creative Entry-Level Web Developer Developer Relationship Specialist Resourceful Researcher Effective Business Analyst Communicative Team Leader Organized Project Manager

Resume

Task oriented, analytical and able to produce accurate work results.

Adaptive multipotentialite with experience and knowledge of how to get things done. Collaborative problem solver who has consistently completed projects on time and within budget.  Self-motivated highly reliable remote worker striving for deeper learning.

Personal qualities

Experience working on scalable products/services.

Experienced & Knowledgable

Track record of meeting heavy workload requirements.

Capable & Driven

Willing to apply new processes and cutting-edge technology to achieve goals.

Exceptional Management Skills

Quickly able understand business requirements and then translate these into functional requirements.

Adaptable

Adaptable and able to quickly pick up new techniques.

Professional Timeline

Working hard and making the success

  • May 2019 - Present

    IDScan.net -- New Orleans Hybrid

    Information Security Analyst

    Collaborate with Development team, Marketing, Product Management, and Sales to build a developer portal and developer community.
    Partner with clients development team to assist in successful implementation of solutions.
    Design, develop and build developer documentation site and tools for teams implementing solutions.
    Test, troubleshoot and resolve technical issues with implementation.
    Track cases, find patterns and coordinate with development team to resolve on-going issues surrounding documentation and tool kit offered to potential clients.
    Offer support during POCs and upgrading of clients applications.

  • May 2019 - Present

    IDScan.net -- New Orleans Hybrid

    Developer Relationship Specialist

    Interpreted complex security requirements and evaluated current policies in order to stay ahead of current trends.
    Performed quality assurance, drafted, and edited project plans, proposals, RFI/RFPs, reports, and other deliverable documents for content, grammar, and style.
    Formalize an effective information security program, including reviewing current company policies, create and manage effective action plans in response to audit discoveries and compliance violations.
    Oversee all activities relating to SOC 2 audit ensuring work products, time-frames and departmental procedures, standards, and protocols are met in accordance with agreements.
    Oversee third party penetration testing and received a report free of vulnerabilities.
    Conduct company wide bi anniual security training and new hire information security training.

  • Oct 2018 - Present

    IDScan.net -- New Orleans Hybrid

    Technical Writer

    Audited and documented technical copy for software manuals, API and proposals based on data gathered during client interviews.
    Communicate with product team to undertand new product offerings and develop documentation for integration.
    Conduct annual review of SLA, MSLA, and Security summary documents that are used in the sales process.
    Review and revise privacy policy, terms of service and EULA annually.
    Provide writing, editing and design support to marketing and product teams.
    Investigate, prepare and initiate economic development credit and grant applications. Successfully completed three economic credit audit and tax credit applications.

  • Oct 2018 - May 2019

    BookScouter.com -- Remote

    Operations Manager

    Audit operations, websites, and current programs for efficiency and documentations purposes.
    Build and maintain affiliate relationships in order to meet the needs of our business model.
    Implement affiliate initiatives that enhance productivity, create new growth opportunities and increase ROI.
    Set, monitor and re-evaluate project and product priorities throughout the life-cycle. 
    Communicate clearly with the team, customer, vendors and affiliates the goals, questions, and processes need to complete all projects within given timelines. 
    Document policies and procedures as the decisions are made in order to delegate tasks. 
    Organize meetings via Zoom or Hangouts with clients, potential customers and team members. 
    Optimize Google Drive for collaboration with team members.

  • Jan 2019 - May 2019

    VL Group -- Remote

    Consultant - Operations

    Consult on technical projects as needed based on previous expertise.
    Troubleshoot, diagnose, and provide resolutions for any issues that arise. 
    Train new team members on policies and procedures. 
    Update documentation as needed based on training new team members. 

  • Dec 2016 - Jan 2019

    VL Group -- Remote

    Front-End Developer

    Web page development from design to test and up to production deployment of SmartPlayers (a embedded micro-site with customized branding and customer curated playlist) built on the Rhymba API power by VL Group. 
    Build in .Net using Sass via the Compass Framework, Ruby, RequireJS, and Node.js.
    Designed reports for tracking ongoing marketing campaigns.  
    Maintained company websites on an ongoing basis incorporate new vision.  

  • Dec 2015 - Jan 2019

    VL Group -- Remote

    Technical Project/Product Manager

    Oversee project and product goals across all phases of development. 
    Set, monitor and re-evaluate project and product priorities throughout the life-cycle. 
    Coordinated with customer and development teams to gather requirements and manage expectations.
    Manage resource and capacity of teams capabilities.
    Organize meetings via Zoom or Hangouts with clients, potential customers and team members. 
    Optimize Google Drive for collaboration with team members. 

  • Oct 2016 - Mar 2017

    McDaniel Consulting -- Remote

    UI/UX Design

    Identify usability and develop functional and smooth, easy-to-operate and eye-catching UI/UX of CRM for Sales Managers. 
    Create documents and specifications for functional requirements. 
    Develop prototypes and high-quality mock-ups.
    Perform browser testing and debugging.
    Maintain consistency in design and layout. 

  • Jul 2011 - April 2013

    Tech Talent South -- New Orleans

    Code Immersion Bootcamp

    8-week Code Immersion Bootcamp. Classes were held at Propeller Incubator in New Orleans. Assisted with Kids Code classes as an Instructor.

  • 2015

    DeVry University - Remote

    Bachelors of Business Administration with Concentration in Project Managment
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Resume

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© 2018 - 2020 Sabrina Marlbrough